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Venue: Versailles clear filter
Thursday, May 14
 

8:30am PDT

Boundaries Before Burnout: Redefining Success in the Travel Industry
Thursday May 14, 2026 8:30am - 9:30am PDT
To inspire travel advisors to reflect on their own pace, patterns, and purpose—while offering practical tools to prevent burnout, reclaim boundaries, and build a business that’s both sustainable and soul-aligned.
Speakers
avatar for Keli Washburn, CTIE

Keli Washburn, CTIE

Business Development Manager, the Globus family of brands & Avalon Waterways
Introducing Keli Washburn, our dynamic Business Development Manager at the Globus family of brands. Keli has built a distinguished career in supporting and empowering professional travel advisors. She is the driving force behind our presence in the South West, focusing on nurturing... Read More →
Thursday May 14, 2026 8:30am - 9:30am PDT
Versailles

9:45am PDT

Succession Planning for Travel Agency Success: Preparing for the “What If”
Thursday May 14, 2026 9:45am - 10:45am PDT
Leadership transitions can be challenging for any business — and in the travel industry, they can impact client trust, operations, and growth. That’s why it’s essential for agency owners to have a clear “if this, then what” roadmap in place. This session will highlight the critical role of succession planning in ensuring readiness, stability, and long-term agency longevity. We will explore the philosophies that guide effective planning, the tangible benefits it brings, and the key legal considerations every owner should know. You’ll leave with the insights and tools to create a sustainable plan that protects your agency’s future and keeps your business thriving for years to come.
Speakers
avatar for Kyle Zelazny

Kyle Zelazny

Partner, Ment Law Group, PC
Kyle is an experienced attorney specializing in contracts, business transactions, corporate law, and all aspects of travel law, including IC agreements and IC dispute/separation resolution, terms and conditions, planning fee, group and client agreements, seller of travel and other... Read More →
Thursday May 14, 2026 9:45am - 10:45am PDT
Versailles

11:00am PDT

Human Touch in a Tech-Driven World: Using AI and Automation Without Losing Connection
Thursday May 14, 2026 11:00am - 12:00pm PDT
This session complements the technology conversation by focusing on what advisors can do that technology can’t. It’s about maintaining trust, relationships, and differentiation while still working smarter. Key takeaways, include: Where technology adds value and where it doesn’t; How to protect the human experience clients value most; Practical ways to blend efficiency with personal service.
Speakers
avatar for Roslyn Ranse

Roslyn Ranse

Travel Agent Achievers

Thursday May 14, 2026 11:00am - 12:00pm PDT
Versailles

2:00pm PDT

Discover Product Series: Monetize the Full Itinerary with Viator Experiences
Thursday May 14, 2026 2:00pm - 2:45pm PDT
Viator connects travel advisors to the world’s largest selection of bookable experiences, making it easier than ever to turn every itinerary into a revenue opportunity. In this session, we’ll show you how to strategically incorporate tours, activities, and shore excursions into your clients’ trips while maximizing your earning potential. You’ll gain a clear understanding of the platform, plus practical tools and proven strategies to help you earn commission on every booking and grow your business with experiences.
Speakers
avatar for Michelle Bartholomew

Michelle Bartholomew

Sales Manager (Travel Agent Program), Viator

avatar for Bryan Kalarchik

Bryan Kalarchik

Account Manager, Viator

Thursday May 14, 2026 2:00pm - 2:45pm PDT
Versailles

3:00pm PDT

Discover Product Series: Sell Smarter, Earn More: Building Profitable Travel Itineraries with PriceAgencies & Civitatis
Thursday May 14, 2026 3:00pm - 3:45pm PDT
Ready to unlock new revenue streams and elevate your travel business? Join PriceAgencies and Civitatis at the Travel Agent Forum in Las Vegas for an educational session designed to help you sell smarter and earn more.

Discover how PriceAgencies’ travel advisor-only platform makes it easy to book hotels, flights, and packages, supported by an advisor-first approach, strong industry partnerships, and dedicated support. Paired with Civitatis’ global portfolio of top-rated tours, activities, and curated experiences, you’ll learn how to build more complete itineraries and create additional revenue opportunities.

This session will provide practical insights on increasing commissions, expanding your product offering, and delivering more value to your clients.

Walk away with actionable strategies, real-world tips, and tools you can immediately apply to grow your business and stand out in today’s competitive travel market.
Speakers
avatar for Antonio Gonzalez

Antonio Gonzalez

Head of Sales, PriceAgencies
Antonio Gonzalez is Head of Sales at PriceAgencies, where he leads growth and strategic partnerships across the U.S. travel advisor community. With over 15 years of experience in the travel industry, he is focused on helping advisors increase revenue, expand their offerings, and succeed... Read More →
avatar for Juan Rossello

Juan Rossello

Country Manager North America & Central America, Civitatis
Juan Rossello has his MBA and over 10 years of experience in sales and business development. Expert in business analysis and commercial strategy, focused on creating value for stakeholders and driving sustainable growth. Strong background in marketing and project management, leading... Read More →
Thursday May 14, 2026 3:00pm - 3:45pm PDT
Versailles
 
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