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Venue: Concorde C clear filter
Tuesday, May 12
 

3:00pm PDT

Partnering for Success: How to Create a Win Win Advisor/BDM Partnership
Tuesday May 12, 2026 3:00pm - 4:00pm PDT
Do you want your business to reach its full potential?  This must-attend session will explore the power of a strong relationship plays with your preferred partners Business Development Manager (BDM).  Uncover the critical aspects this important relationship lays in your success, including collaborative initiatives; opportunities and assets that will maximize your profitability; exclusive experiences that will give you a competitive edge; and best of all, success stories that have resulted from strong BDM partnerships.

Moderators
avatar for Lindsay Foerster May

Lindsay Foerster May

President/CEO, Foerster Travel, Inc.

Speakers
avatar for Deborah Tortoriello

Deborah Tortoriello

Director of Sales, Vacation Express
Deborah Tortoriello is the Director of Sales with Vacation Express. Debi has spent 14 years as a member of the Vacation Express team and working in Sales for 30 years. A true industry veteran for over 35 years, she began her career in travel as a flight attendant with Eastern Airlines... Read More →
avatar for Dian Holland

Dian Holland

District Sales Manager - Western USA, Jamaica Tourist Board
Dian Holland is Business Development Manager for the Jamaica Tourist Board with overall responsibility for the Western USA, including the states of Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming.

Dian works closely with retail and wholesale travel partners, specifically travel agents, tour operators/wholesalers and airlines, to position Brand Jamaica favorably in the marketplace. Her specific responsibility for trade and consumer promotions in the Western USA ensures increases... Read More →
avatar for Nicole Williamson

Nicole Williamson

Director of Leisure Sales, Central West, Melia Hotels International
Nicole Williamson joined the worldwide hotel brand Meliá Hotels International in 2025, a global hospitality company with more than 360 hotels across 41 countries. Prior to joining Meliá, Nicole served as the Tourism Sales Manager for Experience Scottsdale for over six years, where... Read More →
avatar for Paige Morelock

Paige Morelock

Sales Manager, Virgin Voyages
I was born and raised in Ohio and have lived out west in Denver, Colorado for the past four years. I’ve been in the travel industry since 2020 and will celebrate my two year anniversary as a Business Development Manager with Virgin Voyages this July!

I’m passionate about building strong personal and professional relationships with my First Mates (Travel Advisors) the fun and cheeky Virgin Voyages way aka Making Ship Happen. I work closely with and support my accounts across Arizona, Colorado, Kansas, Missouri, Nebraska, New Me

... Read More →
Tuesday May 12, 2026 3:00pm - 4:00pm PDT
Concorde C

4:15pm PDT

From Likes to Bookings: Social Media the Ultimate Storytelling Tool
Tuesday May 12, 2026 4:15pm - 5:15pm PDT
In an increasingly digital world, social media has become today’s travel sellers’ most powerful storytelling tool.  Learn how to use this powerful tool and elevate your online presence.  We will look at the different platforms, strategies to grow your audience, ways to boost engagement and how to use real world travel experiences as content that resonates and increases bookings!
Speakers
avatar for Joe Vanderhoff

Joe Vanderhoff

Manager of Training and Development, Sandals & Beaches Resorts
Joe is currently the Manager of Training & Development and was formerly the Central Texas BDM for Sandals since 2019. Joe is responsible for creating programs that work with travel advisors to help grow their Sandals & Beaches business through strategic social media marketing tactics... Read More →
Tuesday May 12, 2026 4:15pm - 5:15pm PDT
Concorde C
 
Wednesday, May 13
 

9:15am PDT

The Repeat & Referral Engine: How to Build Sustainable Revenue Without Chasing New Leads
Wednesday May 13, 2026 9:15am - 10:15am PDT

This session focuses on turning great client experiences into consistent repeat business and referrals, without awkward asks or complicated marketing. Advisors will walk away with a clear framework they can apply immediately, regardless of business size or niche.Key takeaways:
•        Where repeat and referral business really comes from
•        Simple systems that support consistency and follow-up
•        How to grow revenue without adding more hours
Speakers
avatar for Roslyn Ranse

Roslyn Ranse

Travel Agent Achievers

Wednesday May 13, 2026 9:15am - 10:15am PDT
Concorde C

10:30am PDT

Leveraging AI to Elevate Your Travel Business
Wednesday May 13, 2026 10:30am - 11:30am PDT
Spotlight on the future of travel planning NOW by embracing AI for your travel business.  Join us for this powerful session focused on integrating AI into your current day-to-day tools to streamline your approach, support your professional knowledge all while delivering exceptional service and experiences.  You will leave this session feeling empowered with stronger insights on the future of AI and ready to create an actionable plan to grow your business with.
Speakers
avatar for Suzette Holmes

Suzette Holmes

Owner Agent, Sophisticated Travel
Suzette W. Holmes helps travel agencies tap into AI to work smarter, communicate better, and grow. As founder of Sophisticated Travel LLC and a practicing travel advisor, she brings real-world industry experience alongside serious business credentials including Certified Trainer... Read More →
Wednesday May 13, 2026 10:30am - 11:30am PDT
Concorde C

1:00pm PDT

Discover Product Series: The World of Avanti Destinations - Turning Likes into Bookings
Wednesday May 13, 2026 1:00pm - 1:45pm PDT
In a world where time is of the essence, Avanti Destinations, provides a suite of tools to help the travel advisor market themselves by creating an immediate online presence.  From content to the white label Instaquote  learn how to position yourself for success!
Speakers
avatar for Molly Blackman

Molly Blackman

Regional Sales Director, Central Region, Avanti Destinations

Wednesday May 13, 2026 1:00pm - 1:45pm PDT
Concorde C

2:00pm PDT

Discover Destination Session: Beyond Nordics - Discover a new kind of cool - Finland, Estonia, Latvia
Wednesday May 13, 2026 2:00pm - 2:45pm PDT
Beyond Nordics invites travelers to discover a refined corner of Northern Europe where contrast and harmony exist side by side. This distinctive collection brings together three captivating regions:
  • Finland’s serene Lake Saimaa
  • Estonia’s vibrant capital Tallinn and cultural hub Tartu
  • Latvia’s elegant duo of Riga and the coastal retreat of Jūrmala.

What unites these destinations is a shared appreciation for unspoiled nature, exceptional local gastronomy, and a deep-rooted cultural heritage. Designed for discerning travelers, Beyond Nordics embodies an understated luxury—one that reveals itself through simplicity, thoughtful details, and seamlessly delivered service. It offers a rare balance: the energy of compact, culture-rich cities paired with the restorative tranquility of surrounding landscapes.

Join us at this session and learn about Beyond Nordics as a new and emerging destination. Off the beaten path and full of authenticity, it is an experience that stays with you long after you return home.


Speakers
SL

Sven Lookene

Reisieksperdi AS

Wednesday May 13, 2026 2:00pm - 2:45pm PDT
Concorde C

3:00pm PDT

Discover Destination Session: Jamaica Is Ready - Come Experience It
Wednesday May 13, 2026 3:00pm - 3:45pm PDT
Please join the Jamaica Tourist Board for a comprehensive update on the destination. While Jamaica experienced a powerful hurricane last October, the island remains vibrant and very much open for business. The winds may have passed through, but the warmth of our people and the spirit of Jamaica never wavered. Our communities came together with strength and resilience, supporting one another every step of the way.

Today, Jamaica stands strong, refreshed, and ready to welcome you and your clients.

Jamaica is Ready - Come Experience it for Yourselves.
Speakers
avatar for Dian Holland

Dian Holland

District Sales Manager - Western USA, Jamaica Tourist Board
Dian Holland is Business Development Manager for the Jamaica Tourist Board with overall responsibility for the Western USA, including the states of Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming.

Dian works closely with retail and wholesale travel partners, specifically travel agents, tour operators/wholesalers and airlines, to position Brand Jamaica favorably in the marketplace. Her specific responsibility for trade and consumer promotions in the Western USA ensures increases... Read More →
Wednesday May 13, 2026 3:00pm - 3:45pm PDT
Concorde C
 
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