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Venue: Concorde B clear filter
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Wednesday, May 13
 

9:15am PDT

Building a More Intentional and Profitable Travel Business
Wednesday May 13, 2026 9:15am - 10:15am PDT
Busy doesn’t always mean productive. In this session, travel advisors will explore how a simple but powerful mindset shift — from doing it all to doing what matters — can transform both profitability and quality of life.

Learn how to move from being a reactive, busy advisor to a focused, intentional business owner. This workshop delivers practical strategies to help you prioritize high-impact activities, streamline your workload, and build a more balanced, profitable travel business without burning out.

Speakers
avatar for Jackie Friedman

Jackie Friedman

President, Nexion Travel Group

Wednesday May 13, 2026 9:15am - 10:15am PDT
Concorde B

10:30am PDT

When News Hijacks Your Sales: Keep Clients Booking Despite the Fear
Wednesday May 13, 2026 10:30am - 11:30am PDT
Every time breaking news hits, you watch potential bookings vanish into thin air while the media cashes in on clicks and your clients spiral into "maybe we should wait" mode. In this session Jenn Lee President of Travel Planners International and Franchise division Vacation Planners will share the exact scripts, strategies, and mindset shifts you need to position yourself as the calm, confident expert who keeps clients booking even when the headlines are screaming chaos. If you're tired of losing sales to fear-mongering and want to build a business that's bulletproof against the next media-manufactured crisis, you need to be in this session.
Speakers
avatar for Jenn Lee

Jenn Lee

President & Chief Marketing Officer, Travel Planners International & Vacation Planners

Wednesday May 13, 2026 10:30am - 11:30am PDT
Concorde B

1:00pm PDT

Discover Product Series: Discover CroisiEurope - 50 Years of River Cruising
Wednesday May 13, 2026 1:00pm - 1:45pm PDT
CroisiEurope pioneered river cruising on the most beautiful waterways in France, Europe and beyond.  Cruising the canals of France and Belgium, European rivers, the Med, Adriatic and Atlantic.  The Mekong, a  luxury Safari-Cruise along the Zambezi, and coming in 2027, the Brazilian Amazon and Rio Negro. 50 ships. 170 itineraries. 39 waterways in 37 countries.






Speakers
avatar for Sandrah Gurash

Sandrah Gurash

General Manager, North America, CroisiEurope Cruises

Wednesday May 13, 2026 1:00pm - 1:45pm PDT
Concorde B

2:00pm PDT

Discover Destination Session: Unlock Australia: Routes, Products & Specialist Opportunities
Wednesday May 13, 2026 2:00pm - 2:45pm PDT
Join our Australia & Air New Zealand presentation and discover how to sell Australia like a true expert! Learn the latest updates on destinations, insider tips and how becoming an Aussie Specialist can boost your business and client bookings.You’ll also hear about Air New Zealand’s newest routes and products connecting the U.S. to key Aussie cities — from Sydney and Melbourne to Brisbane, Perth, and beyond — helping you create seamless, unforgettable itineraries.

Plus, discover how you can experience Australia firsthand through the Aussie Specialist Program, with immersive familiarization trips that bring the destination to life. Don’t miss this opportunity to get inspired, build your expertise, and take your Australia sales to the next level. Bring your smart device to join an interactive activity for a chance to win—sign up now and start your adventure!
Speakers
avatar for Melanie Schinkel

Melanie Schinkel

Aussie Specialist Program Manager - The Americas, Tourism Australia
Melanie Schinkel serves as Tourism Australia’s Aussie Specialist Program Manager for North America. Based in Las Vegas, she leads the charge in delivering Australia-focused training to travel advisors across the United States and Canada. Hailing from the stunning Gold Coast in Queensland... Read More →
avatar for Mason Spencer

Mason Spencer

Account Executive, Air New Zealand
Let's speak about all things South Pacific! Australia, New Zealand and the Pacific Islands are closer than you might think. See you in Vegas!

Wednesday May 13, 2026 2:00pm - 2:45pm PDT
Concorde B

3:00pm PDT

Discover Destination Session: Sardinia, an Island of Unique Hospitality For Heartful Experiences In The Beauty Of The Mediterranean Sea
Wednesday May 13, 2026 3:00pm - 3:45pm PDT
Sardinia, Italy, one of the Mediterranean’s most ancient and captivating islands, offers a rich varietyof experiences for travelers who love culture, the sea, sailing, sports, food, wine, artisan traditions,and warm hospitality. Luxury and leisure are available year-round, welcoming guests seeking activetourism, hiking and biking, exceptional golf, stunning beaches, privacy, security, and internationalevents. Sardinia’s fashion, music, performing arts, cultural heritage, UNESCO sites, and thousandsof unique stone towers known as Nuraghi bring its traditions to life through historic carnivals,religious festivals, and vibrant local celebrations. A true treasure island, Sardinia invites you to enjoyoriginal, enriching experiences inspired by happiness, longevity, and a healthy lifestyle.

Sponsored by:


Speakers
avatar for Raimondo Mandis

Raimondo Mandis

Advisor to the Regional Minister for Tourism, Crafts, and Commerce, Autonomous Region of Sardinia
A 61-year-old native of Cagliari, he holds a degree in Export Marketing and a Master’s in Food Culture and Culinary Traditions. He has worked in Scotland and Italy as a marketing consultant and spent 25 years at Sardegna Ricerche as a Project Manager for innovative initiatives in... Read More →
Wednesday May 13, 2026 3:00pm - 3:45pm PDT
Concorde B
 
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